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diamond in the rough
Steven Van Belleghem€38.99"... Van Belleghem always delivers. Most companies want to create a customer-centric culture, but many struggle, even though they are capable of do...
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Customers the Day After Tomorrow
Steven Van Belleghem€38.99Phase 3 of digitalisation has started. A phase of artificial intelligence has revolutionised the buying behaviour of customers: collecting informat...
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When Digital Becomes Human
Steven Van Belleghem€109.99WINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amounts of data about ...
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When Digital Becomes Human
Steven Van Belleghem€38.99WINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amounts of data about ...
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Offer You Can't Refuse
Steven Van BelleghemCurrent price €38.99Original price €39.99How can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and so...
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Conversation Company
Steven Van Belleghem€38.99Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company. However, ma...
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