Business Strategy
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
John GoodmanCurrent price €23.32Original price €26.50Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, ...
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Data Strategy: How to Profit from a World of Big Data, Analytics and the Internet of Things
Bernard MarrCurrent price €20.34Original price €24.50BRONZE RUNNER UP: Axiom Awards 2018 - Business Technology Category Less than 0.5 per cent of all data is currently analyzed and used. However, b...
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The Strategy Execution Barometer - expanded edition
Jeroen De FlanderCurrent price €289.51Original price €328.99Current price €289.51Original price €328.99Save 12% -
Le réveil du géant assoupi: Perspectives de l''agriculture commerciale dans les savanes africaines
Derek ByerleeCurrent price €29.91Original price €33.99Stronger agricultural growth is needed to reduce poverty in Africa, yet the region continues to fall behind. During the past three decades, many tr...
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Grit to Great: How Perseverance, Passion, and Pluck Take You from Ordinary to Extraordinary
Linda Kaplan ThalerCurrent price €20.23Original price €22.99Current price €20.23Original price €22.99Save 12% -
Trade Secrets of the Successful Hairstylist: The Successful Hairstylist''s Proven Techniques for Making a Lot More Money While Working Fewer Hours
Allison BridgesCurrent price €9.95Original price €11.99Current price €9.95Original price €11.99Save 17% -
Market-Led Strategic Change: Transforming the process of going to market
Nigel F. PiercyCurrent price €64.79Original price €71.99Market-Led Strategic Change, 5th edition, has been fully revised and updated to reflect the realities of 21st century business and the practical is...
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Brilliant Checklists for Managers
Derek RowntreeCurrent price €17.99Original price €19.99This book tells you everything you need to know, everything you need to think about, and everything you need to do to be a successful manager. It c...
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You Can Sell to Uncle Sam: Getting Government Contracts
Cal StevensCurrent price €10.55Original price €11.99Current price €10.55Original price €11.99Save 12% -
The Ministry of Common Sense: How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate Bullshit
Martin LindstromCurrent price €14.43Original price €18.50Where''s the common sense? During the COVID-19 pandemic, the TSA is allowing passengers to board planes with unlimited amounts of hand sanitizer, w...
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Sustainability Management And Business Strategy In Asia
World Scientific Publishing Co Pte LtdCurrent price €87.11Original price €98.99Sustainability is a concept that unifies the environment, economy, and society, and has spread as a key concept in enterprise management. The Unite...
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The Cambridge Handbook of Stakeholder Theory
Cambridge University PressCurrent price €34.31Original price €38.99In the decades since R. Edward Freeman first introduced stakeholder theory, which views firms in terms of their relationships to a broad set of par...
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The Interdependent Organization: The Path to a More Sustainable Enterprise
Rexford H. DramanCurrent price €42.29Original price €46.99The Interdependent Organization provides its readers with a template for the development of an individualized transition plan to guide their jou...
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Optimize Your School: Its All About the Strategy
Lee JenkinsCurrent price €27.27Original price €30.99Lead the change that you want to see in your school! Is your school or district heading in the right direction? In this essential guide for lead...
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Successful Integrated Planning for the Supply Chain: Key Organizational and Human Dynamics
Richard LloydCurrent price €50.39Original price €55.99Managing changes to the supply chain comes with its unique challenges. Supply chain planning presents an especially complex challenge for the chang...
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Organizations, Strategy and Society: The Orgology of Disorganized Worlds
Rodolphe DurandCurrent price €46.79Original price €51.99Organizations are ubiquitous, from clubs and associations to firms and public agencies. They confer meaning to all of us, and our attachment to and...
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The Real-Life MBA: The no-nonsense guide to winning the game, building a team and growing your career
Jack WelchCurrent price €17.99Original price €19.99Business authors Jack and Suzy Welch return, nearly a decade after publishing their international bestseller, Winning, to tackle the most pressing ...
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Driving Digital: The Leader''s Guide to Business Transformation Through Technology
Isaac SacolickCurrent price €23.23Original price €27.99Every organization makes plans for updating products, technologies, and business processes. But that''s not enough anymore for the twenty-first-cen...
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Low-Hanging Fruit: 77 Eye-Opening Ways to Improve Productivity and Profits
Jeremy EdenCurrent price €19.35Original price €21.99A straightforward, valuable guide to reduce effort and raise profits Step inside any organization, even a very successful one, and youll probably ...
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Organizational Control
Cambridge University PressCurrent price €76.49Original price €84.99Organization scholars have long acknowledged that control processes are integral to the way in which organizations function. While control theory r...
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The Thought Leadership Manual: How to grab your clients attention with powerful ideas
Tim PrizemanCurrent price €17.59Original price €19.99Current price €17.59Original price €19.99Save 12% -
The CAM Coach: Second Edition
Grosvenor House Publishing LtdCurrent price €27.83Original price €31.99The CAM Coach brings together the writing partnership of Mark Shields and Simon Martin. Mark is a world leading, internationally renowned, multi aw...
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From Freelance to Freedom: How To Break Free, Build & Scale Your Freelance Business
Kristen O'ConnellCurrent price €14.07Original price €15.99Current price €14.07Original price €15.99Save 12% -
Amazon FBA Mastery: Your 5-Days Beginner To Expert Guide In Selling Highly Profitable Private Label Products On Amazon
Michael EzeanakaCurrent price €28.69Original price €34.99Current price €28.69Original price €34.99Save 18% -
Turning Goals into Results (Harvard Business Review Classics): The Power of Catalytic Mechanisms
Jim CollinsCurrent price €10.79Original price €11.99Most executives have a big, hairy, audacious goal. But they install layers of stultifying bureaucracy that prevent them from realizing it. In this ...
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Strategy First: How Businesses Win Big
Brad ChaseCurrent price €22.87Original price €25.99A book of inspiring tales across the business world that will have readers thinking Strategy First In Strategy First, Brad Chase, the mind behind ...
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The Power of Little Ideas: A Low-Risk, High-Reward Approach to Innovation
David RobertsonCurrent price €25.65Original price €28.50The logical and enduring way to innovate.Conventional wisdom today says that to survive, companies must move beyond incremental, sustaining innovat...
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Master the Basics: 8 Key Principles to Growing a Successful Business: 2018
Dean WilliamsCurrent price €17.59Original price €19.99Current price €17.59Original price €19.99Save 12% -
Grasp the Situation: Lessons Learned in Change Leadership
Bsc Scott JanochCurrent price €15.83Original price €17.99Current price €15.83Original price €17.99Save 12%