Customer Services
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Welcome to the Age of Emotion: How to Attract and Connect with Customers Using Video
Michael LangdonCurrent price €16.39Original price €19.75Current price €16.39Original price €19.75Save 17% -
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A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services
Colin C LawCurrent price €38.24Original price €44.99Current price €38.24Original price €44.99Save 15% -
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Leveraging NetSuite & Your Mobile Device to Make More $$$: Closing the Last Mile on Business Consumption with Customer Centricity
Ken GroheCurrent price €16.99Original price €19.99Current price €16.99Original price €19.99Save 15% -
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Digital Sales Transformation In a Customer First World
Donal DalyCurrent price €48.56Original price €58.50Digital Sales Transformation is about selling in a digitally transformed world. It changes how you sell and engage with your customer. Defining a D...
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The Million-Dollar Financial Services Practice: A Proven System for Becoming a Top Producer
David J. MullenCurrent price €16.99Original price €19.99Current price €16.99Original price €19.99Save 15% -
Save 12% Breakthrough Retailing: How a Bleeding Orange Culture Can Change Everything
Jim InglisCurrent price €32.12Original price €36.50Current price €32.12Original price €36.50Save 12% -
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Dr. Natalie PetouhoffCurrent price €25.65Original price €28.50A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections i...
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Customer Relationship Management: Concepts and Strategies
Willford PressCurrent price €102.95Original price €116.99Current price €102.95Original price €116.99Save 12% -
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Chasing the Dream!: How to Grow a Business in these Amazing Times
Chris BeksCurrent price €20.69Original price €22.99Current price €20.69Original price €22.99Save 10% -
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Chasing the Dream!: How to Grow a Business in these Amazing Times
Chris BeksCurrent price €24.63Original price €27.99Current price €24.63Original price €27.99Save 12% -
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Lessons from the Links: Managing Business Like the Pros
Elly ValasCurrent price €17.38Original price €19.75Current price €17.38Original price €19.75Save 12% -
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Lessons from the Links: Managing Business Like the Pros
Elly ValasCurrent price €14.07Original price €15.99Current price €14.07Original price €15.99Save 12% -
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How to Improve Service, Increase Profits, & Keep Customers Happy
Eden RosenCurrent price €17.59Original price €19.99Current price €17.59Original price €19.99Save 12% -
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Retention!: How to plug the #1 Profit Leak in your dental practice
Jesse GreenCurrent price €22.87Original price €25.99Current price €22.87Original price €25.99Save 12% -
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Know What You''re FOR Study Guide with DVD: A Strategy for Living the Life God Wants You to Live
Jeff HendersonCurrent price €35.99Original price €39.99Do the people in your world know youre FOR them?In our world today, people are often known more for what they are against than what they are for. U...
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The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success
Paul J HendersonCurrent price €19.35Original price €21.99Current price €19.35Original price €21.99Save 12% -
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Walking the Design for Six Sigma Bridge with Your Customer
Carl CordyCurrent price €51.48Original price €58.50Current price €51.48Original price €58.50Save 12% -
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The Journey to WOW: The Path to Outstanding Customer Experience and Loyalty
Shaun BeldingCurrent price €16.28Original price €18.50Current price €16.28Original price €18.50Save 12% -
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The Journey to WOW: The Path to Outstanding Customer Experience and Loyalty
Shaun BeldingCurrent price €20.34Original price €24.50Current price €20.34Original price €24.50Save 17% -
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User Research: A Practical Guide to Designing Better Products and Services
Stephanie MarshCurrent price €32.79Original price €39.50Many businesses are based on creating desirable experiences, products and services for users. However in spite of this, companies often fail to con...
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Sales Success Stories: 60 Stories from 20 Top 1% Sales Professionals
Scott IngramCurrent price €21.57Original price €25.99Current price €21.57Original price €25.99Save 17% -
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Top 10 Tips For Your Top 10 Customers
David VenturaCurrent price €17.99Original price €19.99Top 10 Tips For Your Top 10 CustomersAlthough the world is changing rapidly, this book is based on a timeless business principle... look after your...
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Virtanza: The Art and Science of Successful Selling for the Business-to-Business Sales Professional
Debbie HolzkampCurrent price €14.95Original price €16.99Current price €14.95Original price €16.99Save 12%
