Embracing Sustainability Management Through Excellence in Services: Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023

About

Maria Vincenza Ciasullo is a full  professor of Management at the Department of Management and Innovation Systems of Salerno University Italy. She is also an affiliate research professor at the Department of Management of Isfahan University Iran and an adjunct professor at the Faculty of Business Design and Arts Swinburne University of Technology Malaysia. Her research focuses on innovation management corporate sustainability and service management. Jaques Martin is an honorary professor at the Department of Management of Toulon University France. Since 1998 he has been a co-chair of the Excellence in Services International Conference (EISIC). His research interests focus on strategic management corporate social responsibility quality management intercultural management international accounting and financial reporting.  Federico Brunetti is a full professor of Management at the Department of Management of Verona University Italy. Since 2017 he has been a member of the Scientific Committee of Excellence of the Services International Conference (EISIC). His research interests include corporate identity and branding macro marketing and corporates role in society decision-making in companies and epistemological and methodological issues in management.