{"product_id":"60-minute-active-training-series-how-to-resolve-conflict-effectively-leaders-guide","title":"60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide","description":"Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. \u003cb\u003eHow to Resolve Conflict Effectively, Leader?s Guide\u003c\/b\u003e from the popular \u003cb\u003e60-Minute Active Training Series\u003c\/b\u003e offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to:  \u003cul\u003e\n\u003cli\u003eGet tension right out on the table\u003c\/li\u003e\n\u003cli\u003eFigure out what?s bothering the other person\u003c\/li\u003e\n\u003cli\u003eCommunicate the real, underlying concerns\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":54257875779928,"sku":"9780787973513","price":23.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780787973513.jpg?v=1778583621","url":"https:\/\/agendabookshop.com\/products\/60-minute-active-training-series-how-to-resolve-conflict-effectively-leaders-guide","provider":"Agenda Bookshop","version":"1.0","type":"link"}