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A01=F. Morgeson
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Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust

★★★★★
★★★★★

English

By (author): F. Morgeson

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level. See more
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A01=F. MorgesonAge Group_UncategorizedAuthor_F. Morgesonautomatic-updateCategory1=Non-FictionCategory=JPACategory=JPVKCOP=United KingdomDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€50 to €100PS=Activesoftlaunch
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Product Details
  • Dimensions: 140 x 216mm
  • Publication Date: 21 May 2014
  • Publisher: Palgrave Macmillan
  • Publication City/Country: United Kingdom
  • Language: English
  • ISBN13: 9780230341340

About F. Morgeson

Director of Research American Customer Satisfaction Index USA

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