{"product_id":"class-acts-3","title":"Class Acts","description":"A complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style. With a copy of this book as your guide, you will develop the mindset for civility in the workplace along with the mechanics to carry it through by learning: personal accountability; the value of forgiving, apologising, and telling the truth; meeting conduct (but as an attendee and the leader); how to celebrate special occasions in a multicultural workplace; maintaining humanity in cyberspace; that visualisation and meditation enhance focus and civility; ways of disagreeing without being disagreeable; that good relationships lead to good business which leads to success.","brand":"Rowman \u0026 Littlefield","offers":[{"title":"Default Title","offer_id":54223991800152,"sku":"9780871319791","price":21.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780871319791.jpg?v=1757690148","url":"https:\/\/agendabookshop.com\/products\/class-acts-3","provider":"Agenda Bookshop","version":"1.0","type":"link"}