{"product_id":"conflict-and-communication-activity-book","title":"Conflict and Communication Activity Book","description":"\"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q  A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the \"\"My Workshop Starts in Five Minutes\"\" section to fully developed sessions, this book will be every educator's best friend.\"","brand":"HarperCollins Focus","offers":[{"title":"Default Title","offer_id":54220527698264,"sku":"9780814471678","price":38.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780814471678.jpg?v=1782403234","url":"https:\/\/agendabookshop.com\/products\/conflict-and-communication-activity-book","provider":"Agenda Bookshop","version":"1.0","type":"link"}