{"product_id":"corporate-social-responsibility-for-sustainable-tourism-1","title":"Corporate Social Responsibility for Sustainable Tourism","description":"\u003cp\u003eThis comprehensive volume considers the corporate social responsibility (CSR) of tourism and hospitality firms towards stakeholders, exploring CSR in terms of broad \u003cem\u003estakeholder\u003c\/em\u003e accountability by considering both the scope of reporting and the quality of stakeholder engagement. The authors analyse how CSR contributes to \u003ci\u003eshareholder\u003c\/i\u003e accountability (i.e. as financial performance) by developing a multiple attribute decision-making model to deploy CSR resources, analysing how CSR contributes to the management of systematic risk as part of an internationalisation strategy, and showing how philanthropy is used as a legitimisation tool. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe authors then review how \u003ci\u003emanagers\u003c\/i\u003e negotiate CSR priorities within their organisational strategy by accounting for the utility gained by family firms from ecological and social outcomes in comparison with profit outcomes, analysing the trade-offs of co-constructing a sustainability innovation and weighting factors in water planning. They also review how \u003ci\u003eemployees\u003c\/i\u003e are central to the delivery of CSR actions by exploring how green organisational culture affects organisational citizenship behaviour, how organisational green practices impact an organisation’s image and its customers’ environmental consciousness and behavioural intentions, and how organisational CSR affects employee pro-environmental citizenship and tourists’ pro-environmental citizenship. The book concludes by reviewing the role of \u003ci\u003econsumers\u003c\/i\u003e in CSR with ten strategies to close the consumers' attitude-behaviour gap and an account of how customers’ trust is a mediator between CSR, image and loyalty. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book was originally published as a special issue of the \u003ci\u003eJournal of Sustainable Tourism\u003c\/i\u003e.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54252921356632,"sku":"9780367582579","price":55.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780367582579_696ea7c4-e160-40ff-9d55-aea2d926f895.jpg?v=1777108556","url":"https:\/\/agendabookshop.com\/products\/corporate-social-responsibility-for-sustainable-tourism-1","provider":"Agenda Bookshop","version":"1.0","type":"link"}