{"product_id":"crisis-communication-1","title":"Crisis Communication","description":"\u003cp\u003e\u003cstrong\u003eFinn Frandsen\u003c\/strong\u003e and \u003cstrong\u003eWinni Johansen\u003c\/strong\u003e have won the 2019 \u003cstrong\u003eDanish communication prize\u003c\/strong\u003e (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum.\u003c\/p\u003e \u003cp\u003eThe aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). \u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eOverview\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eSection I – Introducing the field\u003c\/strong\u003e\u003cbr\u003eGeneral introduction\u003cbr\u003eA brief history of crisis management and crisis communication: From organizational practice to academic discipline\u003cbr\u003eReframing the field: Public crisis management, political crisis management, and corporate crisis management\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eSection II – Between text and context\u003c\/strong\u003e\u003cbr\u003eImage repair theory\u003cbr\u003eSituational crisis communication theory: Influences, provenance, evolution, and prospects\u003cbr\u003eContingency theory: Evolution from a public relations theory to a theory of strategic conflict management\u003cbr\u003eDiscourse of renewal: Understanding the theory’s implications for the field of crisis communication\u003cbr\u003eMaking sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication\u003cbr\u003eArenas and voices in organizational crisis communication: How far have we come?\u003cbr\u003eVisual crisis communication\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eSection III – Organizational level\u003c\/strong\u003e\u003cbr\u003eTo minimize or mobilize? The trade-offs associated with the crisis communication process\u003cbr\u003eInternal crisis communication: On current and future research\u003cbr\u003eWhistleblowing in organizations\u003cbr\u003eEmployee reactions to negative media coverage\u003cbr\u003eCrisis communication and organizational resilience\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eSection IV – Interorganizational level\u003c\/strong\u003e\u003cbr\u003eFixing the broken link: Communication strategies for supply chain crises\u003cbr\u003eReputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response\u003cbr\u003eCrisis management consulting: An emerging field of study\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eSection V – Societal level\u003c\/strong\u003e\u003cbr\u003eCrisis and emergency risk communication: Past, present, and future\u003cbr\u003eCrisis communication in public organizations\u003cbr\u003eCommunicating and managing crisis in the world of politics\u003cbr\u003eCrisis communication and the political scandal\u003cbr\u003eCrisis communication and social media: Short history of the evolution of social media in crisis communication\u003cbr\u003eMass media and their symbiotic relationship with crisis\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eSection VI – Intersocietal level\u003c\/strong\u003e\u003cbr\u003eShould CEOs of multinationals be spokespersons during an overseas product harm crisis?\u003cbr\u003eIntercultural and multicultural approaches to crisis communication\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eSection VII – Critical approaches\u003c\/strong\u003e\u003cbr\u003eEthics in crisis communication\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eSection VIII – The future\u003c\/strong\u003e\u003cbr\u003eThe future of organizational crises, crisis management and crisis communication \u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003eFor a detailed table of contents, please see here.\u003c\/p\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":54012446212440,"sku":null,"price":289.54,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9783110552287_4afd808b-1851-4f33-bdfc-aeb25e78af0f.jpg?v=1778812264","url":"https:\/\/agendabookshop.com\/products\/crisis-communication-1","provider":"Agenda Bookshop","version":"1.0","type":"link"}