{"product_id":"difficult-conversations-hbr-20-minute-manager-series","title":"Difficult Conversations (HBR 20-Minute Manager Series)","description":"\u003cp\u003e\u003cb\u003eMastering difficult conversations with confidence.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eYou have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. \u003cb\u003e\u003ci\u003eDifficult Conversations\u003c\/i\u003e\u003c\/b\u003e walks you through:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eUncovering the root cause of friction\u003c\/li\u003e\n\u003cli\u003eMaintaining a positive mind-set\u003c\/li\u003e\n\u003cli\u003eUntangling the problem together\u003c\/li\u003e\n\u003cli\u003eAgreeing on a way forward\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eDon't have much time? Get up to speed fast on the most essential business skills with \u003cb\u003eHBR's 20-Minute Manager\u003c\/b\u003e series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.\u003c\/p\u003e","brand":"Harvard Business Review Press","offers":[{"title":"Default Title","offer_id":54025030336856,"sku":null,"price":13.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781633690783_dd36468f-1808-42ee-b287-def033111b60.jpg?v=1765300547","url":"https:\/\/agendabookshop.com\/products\/difficult-conversations-hbr-20-minute-manager-series","provider":"Agenda Bookshop","version":"1.0","type":"link"}