{"product_id":"freedom-from-command-and-control","title":"Freedom from Command and Control","description":"\u003cp\u003e\u003ci\u003e\"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers.\"\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003eAn adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Product","offer_id":57533289070936,"sku":"9781563273278","price":67.99,"currency_code":"EUR","in_stock":true}],"url":"https:\/\/agendabookshop.com\/products\/freedom-from-command-and-control","provider":"Agenda Bookshop","version":"1.0","type":"link"}