{"product_id":"handbook-for-working-with-difficult-groups","title":"Handbook for Working with Difficult Groups","description":"\u003cp\u003eWE'VE ALL EXPERIENCED the challenges associated with working with groups, but \u003ci\u003eThe Handbook for Working with Difficult Groups\u003c\/i\u003e turns the idea of \"difficult groups\" on its head. Rather than view groups as inherently difficult, it looks at the factors that make working with groups difficult. Individual chapters focus on challenges such as involving dissenters, building external perspectives, reducing complaining, adapting to cultural differences, incorporating diversity, facilitating inclusion, working virtually, resolving identity-based conflict, transforming unproductive behavior patterns, preventing workplace harassment, and strengthening accountability.  \u003c\/p\u003e\u003cp\u003eThe book first provides a framework for thinking systemically about the many and varied ways in which working with a group can be difficult. Building on that framework, the contributors each address three basic issues:  \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003e How the group is difficult—a description of a real group and the observable  phenomena that reflect the group's difficulty.\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003e\u003cb\u003e Why the group is difficult—an exploration of the underlying causes of the difficulty.\u003c\/b\u003e\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003e\u003cb\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/b\u003e\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003e\u003cb\u003e\u003cb\u003e What you can do about it—what you can do as a group facilitator, leader, or  member to help the group.\u003c\/b\u003e\u003c\/b\u003e\u003c\/b\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":54240638697816,"sku":"9780470190388","price":105.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780470190388.jpg?v=1780398019","url":"https:\/\/agendabookshop.com\/products\/handbook-for-working-with-difficult-groups","provider":"Agenda Bookshop","version":"1.0","type":"link"}