{"product_id":"hotel-operations-management","title":"Hotel Operations Management","description":"\u003cp\u003e\u003cb\u003eThis textbook will help students understand the contemporary challenges facing hotel and lodging operations and develop the resiliency and skillsets needed to apprach working in a dynamic global industry. \u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eHotel Operations Management\u003c\/i\u003e\u003c\/b\u003e provides a comprehensive foundation in the principles and practices shaping today's hotel and hospitality sector. Designed for undergraduate and postgraduate hospitality and tourism management students, this textbook bridges academic learning with the realities of managing hotels in a fast-changing world.\u003cbr\u003e\u003cbr\u003eReflecting the recent transformations in global hospitality, it examines how digital innovation, sustainability and evolving guest expectations have redefined operational excellence. Students will gain insight into how hotels implement health and safety protocols, integrate AI and big data for enhanced guest experience and adopt eco-practices to drive long-term sustainability. \u003cbr\u003e\u003cbr\u003eThis textbook includes:\u003cbr\u003e- Frameworks for crisis response, digital transformation and sustainable operations\u003cbr\u003e- Real-world examples from Hilton Hotels, Taj Hotels and the American Hotel \u0026amp; Lodging Association (AHLA), illustrating contemporary hotel management challenges \u003cbr\u003e- Hypothetical examples based on industry insights to apply theory into practice \u003cbr\u003e- Reflective questions to reinforce critical thinking and practical application\u003cbr\u003e- Additional online resources of lecturer slides, an instructor's manual and student exercises\u003cbr\u003e\u003cbr\u003eWhether preparing for a career in hospitality or advancing your expertise in hotel operations, \u003cb\u003e\u003ci\u003eHotel Operations Management \u003c\/i\u003e\u003c\/b\u003eequips students with the knowledge, confidence and critical insight to lead in today's competitive hospitality landscape.\u003c\/p\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":55476844560728,"sku":"9781398622463","price":49.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781398622463_1ff7c121-e048-4326-9c0b-8296ffd24172.jpg?v=1780032639","url":"https:\/\/agendabookshop.com\/products\/hotel-operations-management","provider":"Agenda Bookshop","version":"1.0","type":"link"}