{"product_id":"lean-six-sigma-secrets-for-the-cio","title":"Lean Six Sigma Secrets for the CIO","description":"\u003cp\u003eGoing beyond the usual how-to guide, \u003cstrong\u003eLean Six Sigma Secrets for the CIO\u003c\/strong\u003e supplies proven tips and valuable case studies that illustrate how to combine Six Sigma’s rigorous quality principles with Lean methods for uncovering and eliminating waste in IT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security—as much as it is about cutting costs. Savvy IT veterans describe how to use Lean Six Sigma with IT governance frameworks such as COBIT and ITIL and warn why these frameworks should be considered starting points rather than destinations.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis complete resource for CIOs and IT managers provides effective strategies to address the human element that is so fundamental to success and explains how to maximize the voice of your customers while keeping in touch with the needs of your staff. And perhaps most importantly—it provides the evidence needed to build your case to upper management. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eSupplying you with the tools to create methods that will bring out the best in your employees; \u003cstrong\u003eLean Six Sigma Secrets for the CIO\u003c\/strong\u003e provides the understanding required to manage your IT operations with unique effectiveness and efficiency in service of the bottom line. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54262705488216,"sku":"9780367385170","price":78.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780367385170.jpg?v=1769266860","url":"https:\/\/agendabookshop.com\/products\/lean-six-sigma-secrets-for-the-cio","provider":"Agenda Bookshop","version":"1.0","type":"link"}