{"product_id":"making-it-in-it-1","title":"Making It in IT","description":"\u003cp\u003eWritten for those starting a career in IT or whose career is well advanced, this career guide shows how to blaze a path to success through the jungle of modern IT. With a career spanning five decades, the author shares lessons he learned the hard way so readers do not have to learn them the hard way. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eBy emphasizing the importance of business processes and applications to IT, this book explains how to understand the value and positioning of hardware and software technology in order to make appropriate decisions. It addresses the importance of IT architecture and the roles service and systems management play. It also explains service level agreements (SLAs) and provides sample SLAs. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eReaders learn how to conduct IT assessments using SWOT (strengths, weaknesses, opportunities, and threats) analysis. It also shows how to use root-cause analysis (RCA) to detect the sources of failure and poor performance. An overview of risk management and the steps involved in developing a business continuity plan are also included. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe book looks at all facets of an IT professional’s career. It explains how to build an IT team and examines the roles and responsibilities within the team. It shows how to provide professional customer care to IT clients. Business executives recognize the importance of IT, and this book shows technology professionals how to thrive in the business world. It covers:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaking effective presentations\u003c\/li\u003e\n\u003cli\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eReport and proposal writing\u003c\/li\u003e\n\u003cli\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNegotiating and persuasion skills\u003c\/li\u003e\n\u003cli\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eRunning productive meetings\u003c\/li\u003e\n\u003cli\u003e\n\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTime and stress management\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe book also discusses such important career skills as listening, continual and incremental learning, and communicating at all levels. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eFrom its templates and checklists to its comprehensive and holistic view of a successful IT career, this book is an indispensable guide for every professional working in IT today and tomorrow.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54256325984600,"sku":"9781032477138","price":59.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781032477138.jpg?v=1777276849","url":"https:\/\/agendabookshop.com\/products\/making-it-in-it-1","provider":"Agenda Bookshop","version":"1.0","type":"link"}