{"product_id":"managing-quality-4","title":"Managing Quality","description":"Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.\n\nIt is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 \u0026amp; 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54255566946648,"sku":"9781138155947","price":173.6,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781138155947_261f5d5e-9551-4c71-b5c8-45630451d996.jpg?v=1777263351","url":"https:\/\/agendabookshop.com\/products\/managing-quality-4","provider":"Agenda Bookshop","version":"1.0","type":"link"}