{"product_id":"predictive-dialing-fundamentals","title":"Predictive Dialing Fundamentals","description":"Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer, or even if your familiar with current technologies, bur want to know more about how leading edge technologies play a role in the productivity of the call center. Did you know chat predictive dialers help companies to: • Increase agent productivity by 150% to 400%. • Experience a ROI within 6 to 12 months. • Talk to at least two people in the same time it takes to manually dial and reach one person.• Boost agent morale by removing the reme­ dial tasks of manual dialing. Learn fundamental information about predictive dialers: what they are, how they work, how they benefit businesses chat are conducting telemarketing, customer service and collection calls, as well as what the future holds for call centers.","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54242504212824,"sku":"9780936648804","price":46.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780936648804.jpg?v=1769158819","url":"https:\/\/agendabookshop.com\/products\/predictive-dialing-fundamentals","provider":"Agenda Bookshop","version":"1.0","type":"link"}