{"product_id":"quality-management-3","title":"Quality Management","description":"\u003cp\u003e\u003cem\u003eQuality Management: Reconsidered for the Digital Economy\u003c\/em\u003e continues to provide a one-stop-shop for anyone studying the theory and practice of quality management. Exploring the essentials of management theory and the work of the ‘quality gurus’ who have formed the foundation of current practice, this new edition builds upon the previous editions’ unique critical perspective of quality.\u003c\/p\u003e\u003cp\u003eKey management practices are considered and extended, including lean thinking, systems methodologies, business process reengineering, organisational learning and intelligent organisations and service quality management. This edition plays particularly close attention throughout to the impact of the 4th Industrial Revolution on quality management, revisiting the meaning of ‘quality’ in an automated and data-driven world. Throughout, case studies have been rewritten including new examples from emerging economies, and practical tools incorporated to enhance learning and application.\u003c\/p\u003e\u003cp\u003eReplete with examples, vignettes and diagrams, this comprehensive textbook is ideal for those new to the field of quality management and for students on advanced undergraduate and postgraduate courses in Operations Management.\u003c\/p\u003e\u003cp\u003eOnline resources include chapter-by-chapter PowerPoint slides and a test bank of questions.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54242880127320,"sku":"9780367863012","price":254.2,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780367863012.jpg?v=1777688139","url":"https:\/\/agendabookshop.com\/products\/quality-management-3","provider":"Agenda Bookshop","version":"1.0","type":"link"}