{"product_id":"quality-management-systems-1","title":"Quality Management Systems","description":"Do you remember the first time you drove a car? To prepare for this you probably read the drivers manual, watched movies, practiced in your driveway, and endlessly discussed the impending event with your friends. The result - you knew a lot about the theory of driving, you just didn't know how to translate that theory into practice. Quality Management poses a similar problem to many organizations.\nThe time has come to put Quality Management theory to use. Since the early 1980s, you may have read books and journals, attended seminars and training sessions, or watched films and videos about Quality Management. Once again you must make the jump from theory to application. Quality Management Systems: A Practical Guide for Improvement makes it possible.\nThis book presents a model of Quality Management that combines the theoretical base of Dr. W. Edwards Deming and the practical techniques of the Japanese into a useful application. The fork shaped model includes:\noThe Handle - Management's Commitment to Transformation\noThe Neck - Management's Education\noProng One - Daily Management\noProng Two - Cross-Functional Management\noProng Three - Policy Management\nQuality Management Systems: A Practical Guide for Improvement supplies an integrated approach that explains the theory and how to put it into practice using a step-by-step method.","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":54994203869528,"sku":"9781574442618","price":117.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781574442618_bb693cc6-7f6e-4d04-9d16-34d9742afb84.jpg?v=1777958154","url":"https:\/\/agendabookshop.com\/products\/quality-management-systems-1","provider":"Agenda Bookshop","version":"1.0","type":"link"}