{"product_id":"remedy-2","title":"Remedy","description":"\u003cb\u003eWinner of the Shingo Prize for Excellence in Quality Improvement\u003c\/b\u003e  \u003cp\u003e-From the Shingo judges:\u003c\/p\u003e \u003cp\u003eThis work has an extremely widespread application as the tools, techniques, and methods described are at a level that achieves the goals of Lean and operational excellence without tying them down to a specific industry or work stream. The book provides practical knowledge for  lean champions, managers, and executives driving toward operational excellence enterprise-wide.  The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence jargon gives the book a wide appeal…it is a pleasure to read.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThe Sequel to the Influential “Lean” Business Novel \u003ci\u003eAndy \u0026amp; Me\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eThe Remedy\u003c\/i\u003e is a compelling a business fable that   shows how Lean quality improvement business practices—traditionally associated with manufacturing--can dramatically improve the service areas of your business-including design, engineering, sales, marketing and all processes in between. \u003c\/p\u003e \u003cp\u003eWritten by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough \"green\" car. The future of the company is at stake. Can Tom and Rachel, supported by Andy Saito, a retired, reclusive Toyota executive, regain the trust and respect of the customer? Can a venerable but dying company implement Lean practices to every part of their business and learn a new, more effective way of managing?\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eShows you how to use the Lean quality improvement method to fix not just a manufacturing system, but an entire company, including management, design, marketing, and supply chain\u003c\/li\u003e\n\u003cli\u003eWritten by Pascal Dennis, author of four books on Lean practices and winner of the coveted Shingo Prize for outstanding research contributing to operational excellence\u003c\/li\u003e\n\u003cli\u003eOriginally developed by Toyota, the Lean approach to quality improvement has gained a worldwide following and helped turn around enumerable struggling businesses\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":54240572571992,"sku":"9780470556856","price":23.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780470556856.jpg?v=1780027267","url":"https:\/\/agendabookshop.com\/products\/remedy-2","provider":"Agenda Bookshop","version":"1.0","type":"link"}