{"product_id":"right-every-time","title":"Right Every Time","description":"A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":54224860021080,"sku":"9780824783280","price":173.6,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780824783280_0f815432-9c98-4cd4-96e6-8bb7a93964d3.jpg?v=1777090564","url":"https:\/\/agendabookshop.com\/products\/right-every-time","provider":"Agenda Bookshop","version":"1.0","type":"link"}