{"product_id":"tele-stress-1","title":"Tele-Stress","description":"This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work  ;","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54259452903768,"sku":"9781578200290","price":29.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781578200290_6be792c4-d24c-4454-82a4-f84a1caeef5e.jpg?v=1769166926","url":"https:\/\/agendabookshop.com\/products\/tele-stress-1","provider":"Agenda Bookshop","version":"1.0","type":"link"}