{"product_id":"tele-stress","title":"Tele-Stress","description":"This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work  ;","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54244599038296,"sku":"9781138412231","price":229.4,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781138412231_1fdf395b-7245-42f5-b040-6a3df158a917.jpg?v=1781002848","url":"https:\/\/agendabookshop.com\/products\/tele-stress","provider":"Agenda Bookshop","version":"1.0","type":"link"}