{"product_id":"the-conflict-resolution-toolbox-models-and-maps-for-analyzing-diagnosing-and-resolving-conflict","title":"Conflict Resolution Toolbox","description":"\u003cp\u003e\u003cb\u003eLearn to effectively resolve conflict the way that works best for you\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhen it comes to real-world conflict resolution, one size does not fit all. In the professional world especially, it’s critical for individuals to be prepared for a variety of situations and to know what tools and techniques can be used to settle disputes and disagreements in a way that is respectful of both party’s needs. \u003ci\u003eThe Conflict Resolution Toolbox\u003c\/i\u003e shows mediators, negotiators, managers, and professionals at all levels how to simply and effectively assess conflict situations and choose the right tools to resolve the issue in a meaningful way.\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eUnderstand the \u003ci\u003ewhy\u003c\/i\u003e behind the conflict and how it can be resolved\u003c\/li\u003e\n\u003cli\u003eRecognize the unconscious judgements and biases that are obstacles to conflict resolution\u003c\/li\u003e\n\u003cli\u003eView conflict situations objectively and from multiple viewpoints\u003c\/li\u003e\n\u003cli\u003eLearn how the latest neuroscience and behavioral economics research plays a role in conflict resolution\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eWith over 25 years of experience in mediation, negotiation, and conflict resolution, author Gary T. Furlong brings to light the intrinsic habits and interpretations that can unwittingly surface and lead to further tension during times of conflict and unrest. This timely update to \u003ci\u003eThe Conflict Resolution Toolbox\u003c\/i\u003e marries theory and practice and is a hands-on guide to understanding the root of conflict and selecting the simple strategies for addressing specific scenarios that individuals routinely face in the workplace and in life.\u003c\/p\u003e \u003cp\u003eConflict may be unavoidable, but resolution is within reach with the invaluable guidance and techniques found in \u003ci\u003eThe Conflict Resolution Toolbox\u003c\/i\u003e.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":54010609631576,"sku":null,"price":65.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781119717584_8d77ace7-54e6-467b-a019-0ea1837336ab.jpg?v=1778484646","url":"https:\/\/agendabookshop.com\/products\/the-conflict-resolution-toolbox-models-and-maps-for-analyzing-diagnosing-and-resolving-conflict","provider":"Agenda Bookshop","version":"1.0","type":"link"}