{"product_id":"total-quality-management-7","title":"Total Quality Management","description":"\u003cp\u003eAcclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces.\u003c\/p\u003e\u003cp\u003eSince the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eA new chapter on the emerging Theory of Constraints\u003c\/li\u003e\n\u003cli\u003eExpanded treatment of Process Management\u003c\/li\u003e\n\u003cli\u003eEleven new readings\u003c\/li\u003e\n\u003cli\u003eTen new cases\u003c\/li\u003e\n\u003cli\u003eChapter examples of TQM at 12 Baldrige winning organizations\u003c\/li\u003e\n\u003cli\u003eEnd of chapter recommendations for further reading\u003c\/li\u003e\n\u003cli\u003eRevised and updated textual material\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThe Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case.\u003c\/p\u003e\u003cp\u003eBased on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54256019243352,"sku":"9781574442663","price":107.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9781574442663_ab3030eb-20ac-408c-a51c-38e7907a8737.jpg?v=1777275015","url":"https:\/\/agendabookshop.com\/products\/total-quality-management-7","provider":"Agenda Bookshop","version":"1.0","type":"link"}