{"product_id":"understanding-managing-and-implementing-quality","title":"Understanding, Managing and Implementing Quality","description":"This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":54235937931608,"sku":"9780415222723","price":78.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/1295\/4195\/files\/9780415222723.jpg?v=1777269621","url":"https:\/\/agendabookshop.com\/products\/understanding-managing-and-implementing-quality","provider":"Agenda Bookshop","version":"1.0","type":"link"}