A01=Jill Griffin
arsenal
Author_Jill Griffin
basic
book
business
buzexamines
Category=KJSU
customer
dallas
edition
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_nobargain
eq_non-fiction
furniture
groundbreaking
jobs
loyalty
merchandiser
new
old
pharmaceutical
positioning
provides
purchasers
readers
repeat
revised
salt
tools
two
Product details
- ISBN 9780787963880
- Weight: 340g
- Dimensions: 175 x 231mm
- Publication Date: 29 Oct 2002
- Publisher: John Wiley & Sons Inc
- Publication City/Country: US
- Product Form: Paperback
Delivery/Collection within 10-20 working days
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2-4 Working Days: Available in-stock
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You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Management, Discount Merchandiser, TeleProfessional, NationsBank Business, Modern Jeweler, Furniture Today-- now read the new and revised edition of the ground-breaking book that created all the buzz.
Jill Griffin is an internationally published author, business consultant, and speaker. As president of the Griffin Group in Austin, Texas, she speaks to and consults with businesses of all sizes, from Fortune 500 companies to law firms and small banks. She is coauthor of Customer WinBack (Jossey-Bass), deemed one of the thirty best business books of 2002 by Soundview Executive Book Summaries.
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