Author: James Samperi
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Customer-Driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market
James SamperiCurrent price €34.31Original price €38.99Service design is the activity of utilizing resources and people to build and sustain services that not only meet customers' needs, but also add th...
View full detailsCurrent price €34.31Original price €38.99Save 12%
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