Author: Jessica Keyes

Knowledge management (KM) is the identification and analysis of available and required knowledge, and the subsequent planning and control of action...

An effective systems development and design process is far easier to explain than it is to implement. A framework is needed that organizes the life...

The calculus of IT support for the banking, securities and insurance industries has changed dramatically and rapidly over the past few years. Unhea...

Business managers have long known the power of the Balanced Scorecard in executing corporate strategy. Implementing the Project Management Balanced...

Knowledge management (KM) is the identification and analysis of available and required knowledge, and the subsequent planning and control of action...

An effective systems development and design process is far easier to explain than it is to implement. A framework is needed that organizes the life...

Although the precepts of software engineering have been around for decades, the field has failed to keep pace with rapid advancements in computer h...

Although the precepts of software engineering have been around for decades, the field has failed to keep pace with rapid advancements in computer h...

From operating systems to the cloud, Oracle’s products and services are everywhere, and it has the market share to prove it. Given the share divers...

Characterized by lightning quick innovation, abrupt shifts in technology, and shorter lifecycles, the marketing of IT products and services present...

This desk reference for IT professionals in the insurance industry provides information about the latest technologies to improve efficiency and pre...

From operating systems to the cloud, Oracle’s products and services are everywhere, and it has the market share to prove it. Given the share divers...

Unfortunately, much of what has been written about software engineering comes from an academic perspective which does not always address the everyd...

Enterprise 2.0 (E 2.0) has caught the collective imagination of executives who are innovating to radically change the face of business. E 2.0 takes...

Managing IT Performance to Create Business Value provides examples, case histories, and current research for critical business issues such as perfo...