Author: Richard Keegan
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Lean Service: A Practical Guide for SME Owners and Managers
Eddie O'KellyCurrent price €24.20Original price €27.50Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the delivery of value is very much customer- or clien...
View full detailsCurrent price €24.20Original price €27.50Save 12%
