Author: Shashank Nigam
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Save 15% Soar: How the Best Airline Brands Delight Customers and Inspire Employees
Shashank NigamCurrent price €19.54Original price €22.99An airline has over 50 different brand touchpoints at which it can choose to operate exactly as it has in the past or to exceed expectations at eac...
View full detailsCurrent price €19.54Original price €22.99Save 15%
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