Author: Sophea Tieng
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Service Excellence in Tourism and Hospitality
Sophea TiengCurrent price €151.19Original price €167.99Service excellence is about delivering to the customer expectation, and then meeting and slightly exceeding that expectation. Service operations ma...
View full detailsCurrent price €151.19Original price €167.99Save 10% -
Community-Based Tourism Management
Sophea TiengCurrent price €158.39Original price €175.99This book gives an insight to the introduction, initiatives and community engagement in community based tourism, along with its management and mark...
View full detailsCurrent price €158.39Original price €175.99Save 10%
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