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Re-organising Service Work
Christian Kerst€41.99This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. The...
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On the Front Line
Karen A. Shire€46.99The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization an...
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On the Front Line
Karen A. Shire€120.99The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization an...
View full details€120.99Sold out -
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Re-organising Service Work
Christian Kerst€122.99This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. The...
View full details€122.99Sold out -
Trafficking Chains
Karen A. Shire€34.99Available open access digitally under CC-BY-NC-ND license. This book offers a theory of trafficking and modern slavery with implications for polic...
View full details€34.99
