Computer Networking & Communications

In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successf...

How the enabling technologies in 5G as an integral or as a part can seamlessly fuel the IoT revolution is still very challenging. This book present...

Designed for senior undergraduate and first-year graduate students, Grid Computing: Techniques and Applications shows professors how to teach this ...

Software Defined Networking: Design and Deployment provides a comprehensive treatment of software defined networking (SDN) suitable for new network...

Network infrastructures are growing rapidly to meet the needs of business, but the required repolicing and reconfiguration provide challenges that ...

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today'...

This book provides an overview of the next generation Internet of Things (IoT), ranging from research, innovation, development priorities, to enabl...

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Include...

For anyone involved in buying and managing telephone systems, this book brings clarity to the confusing array of products and services (like voicem...

Make informed decisions about planning and installing 802.11 'Wi-Fi' wireless networks. This book helps you tackle the challenge, whether installin...

"Vivek Kale has written a great book on performance management that focuses on decision-making; on continuous, incremental improvement; and on iden...

In the current fast-paced and constantly changing business environment, it is more important than ever for organizations to be agile, monitor busin...

Reap the benefits of the home workplace revolution with this practical resource that guides managers and employees through working from home either...

Your complete and accessible guide to all aspects of digital marketing, from tools and channels to strategy, planning and marketing management. Thi...

This textbook was written from the perspective of someone who began his software security career in 2005, long before the industry began focusing o...

Selling and delivering a project to a satisfied client, and making a profit, is a complex task. Project manager and author Robin Hornby believes th...

As the number of Internet-based consumer transactions continues to rise, the need to protect these transactions against hacking becomes more and mo...

In today’s business world, project managers not only have to be diligent in project planning and execution, but also need to have skills in persuas...

This book focuses on the fundamental concepts of IP routing and distance-vector routing protocols (RIPv2 and EIGRP). It discusses routing protocols...

Although there are already some books published on Big Data, most of them only cover basic concepts and society impacts and ignore the internal imp...

Over 100 effective recipes to help you design, implement, and troubleshoot manage the software-defined and massively scalable Ceph storage system. ...

Selling and delivering a project to a satisfied client, and making a profit, is a complex task. Project manager and author Robin Hornby believes th...

Past events have shed light on the vulnerability of mission-critical computer systems at highly sensitive levels. It has been demonstrated that com...