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B01=Luis Matosas-López
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Category=KJE
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Chatbots
COP=United Kingdom
Customer Engagement
Data Privacy
Delivery_Delivery within 10-20 working days
Digital Marketing
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Online Marketing
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Social Media
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Impact of Digitalization on Current Marketing Strategies

English

Digitalization has completely transformed marketing. It has changed consumption habits, consumer behaviour, and purchasing processes. In addition, it has modified marketing strategies, tactics, and processes, offering a wide range of mechanisms that allow companies, of all types and sizes, to enhance their commercial actions.

The Impact of Digitalization on Current Marketing Strategies is the first volume in the Marketing and Technology: New Horizons and Challenges series. This publishes cutting-edge, high-quality, and original contributions that present results, theories, concepts, models, and applications of the latest technologies throughout the marketing domain.

Subjects covered in this volume include the rise of social media as a marketing tool, customization of the online user experience, pricing strategies in the digitalization era, privacy and ethical considerations in the digital setting, the use of CRM solutions for customer-centric strategies, the importance of corporate digital responsibility, the role of social media influencers, or the use of AI and chatbots to interact with customers.

Series editor Luis Matosas-López provides multidisciplinary references for researchers, instructors, and professionals interested in the most up-to-date research on the challenges connected with the expanding ground of digitalization and marketing.

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Current price €92.99
Original price €93.99
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Age Group_Uncategorizedautomatic-updateB01=Luis Matosas-LópezCategory1=Non-FictionCategory=KJBCategory=KJECategory=KJSChatbotsCOP=United KingdomCustomer EngagementData PrivacyDelivery_Delivery within 10-20 working daysDigital Marketingeq_business-finance-laweq_isMigrated=2eq_non-fictionLanguage_EnglishOnline MarketingPA=AvailablePrice_€50 to €100PS=ActiveSocial Mediasoftlaunch
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Product Details
  • Weight: 446g
  • Dimensions: 152 x 229mm
  • Publication Date: 14 Mar 2024
  • Publisher: Emerald Publishing Limited
  • Publication City/Country: GB
  • Language: English
  • ISBN13: 9781837536870

About

Luis Matosas-López is an Associate Professor at Rey Juan Carlos University, Spain. He has published more than 30 articles and participated in more than 40 international congresses.

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