Performance Mapping and Measurement Handbook

Regular price €41.99
A01=Jerry L. Harbour
Accident Investigation
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Adversary Pathway
Age Group_Uncategorized
Age Group_Uncategorized
Assistant Bosun
Author_Jerry L. Harbour
automatic-update
basic
Basic Task Element Maps
Bldg 201S
BTE
Category1=Non-Fiction
Category=KJMQ
COP=United States
CSE
Cycle Times
Delay Step
Delivery_Pre-order
Designated Flow Path
Detection Points
Developed Performance Measurement System
Discovery Time
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eq_business-finance-law
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eq_non-fiction
Event Pathway Maps
General Description
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Inspection Step
KPD
Language_English
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Mill Node
Mine Node
Mother Lode Mine
node
Node-Link Maps
PA=Temporarily unavailable
potential
Price_€20 to €50
process
Process Activity Map
Process Step Maps
PS=Active
Rapid Response System
Response Timeline
Response Timeline Maps
softlaunch
step
Strategic Performance Objectives
task
Throughput Capacity

Product details

  • ISBN 9781466571341
  • Weight: 408g
  • Dimensions: 178 x 254mm
  • Publication Date: 11 Mar 2013
  • Publisher: Taylor & Francis Inc
  • Publication City/Country: US
  • Product Form: Paperback
  • Language: English
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To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics—depending on the level of detail and understanding required.

During nearly four decades of experience helping clients across various industries understand, measure, and improve the performance of their processes, Jerry L. Harbour discovered a handful of performance maps that will work in most settings. As such, he's gathered these critical few maps into The Performance Mapping and Measurement Handbook. In this handbook, Dr. Harbour explains performance mapping and measurement techniques at widely differing spatial and temporal scales. Using real-world examples and language that is easy to understand, he demonstrates the effective use of:

  • Node-link maps
  • Process activity maps
  • Process step maps
  • Basic task element maps
  • Event pathway maps
  • Response timeline maps
  • Key performance driver maps

Filled with graphical illustrations, the book can be read sequentially or used as a "How do I do that?" reference book. It includes easy-to-follow explanations along with numerous examples of both good and bad implementation. In addition, it includes case studies from a wide range of operational and industrial settings that clearly demonstrate how the mapping and measurement techniques described in the book can be applied to new technologies and processes.

Dr. Jerry Harbour has more than three decades of technical and managerial experience in highly varied operational settings, including offshore oil exploration and production, underground mining, nuclear weapons maintenance and dismantlement, unmanned vehicle (air and ground) technology development and operation, hazardous materials handling and processing, and physical security. He has managed various organizational functions, including Industrial Engineering, Performance Engineering, Human Factors Engineering, Robotics & Human Systems Engineering, Security Systems Engineering, Applied Technology Development, and Training and Development functions. Dr. Harbour is the author of four previous books: The Reengineering Workbook, Cycle Time Reduction, The Basics of Performance Measurement (now in its second edition), and The Performance Paradox. He holds a Ph.D. in Applied Behavioral Studies and a B.A./M.S. in Geology, and resides in southern Colorado with his wife on their 35-acre mountain ranch home.