A01=Brian Plowman
ABM
Activity
Activity Based Budgeting
Activity Drivers
advanced activity based costing techniques
Age Group_Uncategorized
Age Group_Uncategorized
Analysing Customer Profitability
Author_Brian Plowman
automatic-update
Based
Business
Business Excellence Model
Business Process Management
business process reengineering
Business Processes
Category1=Non-Fiction
Category=KC
Category=KFCM
Category=KJC
Category=KJMQ
Category=KJMV5
COP=United Kingdom
Cost Driver
cost driver analysis
Cost Objects
Cost Pool
Customer Contribution
Customer Profitability
customer profitability analysis
Delivery_Pre-order
Driver Volumes
eq_bestseller
eq_business-finance-law
eq_isMigrated=2
eq_nobargain
eq_non-fiction
financial performance metrics
Follow
Frontline Activities
Hold
Hook Curve
Key Cost Drivers
Language_English
Ledger Costs
Management
management accounting methods
Net Operating Profit
ORR
Overhead Activities
PA=Temporarily unavailable
Price_€100 and above
process optimisation
Process Re-engineering
PS=Active
Resource Driver
softlaunch
Traditional Accounting Practices
Product details
- ISBN 9781138701328
- Weight: 630g
- Dimensions: 152 x 234mm
- Publication Date: 26 Sep 2017
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
- Language: English
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This title was first published in 2001: Product and particularly customer profitability are black holes in most managers’ understanding of their business. Identifying customer revenue is easy but identifying what they cost - so we can understand whether or not they are profitable - is difficult. In a world in which competition, regulation and the increasing use of the Internet put ever greater pressure on margins it is vitally important to understand both product- and customer-profitability. Activity Based Management (ABM) enables you to do this. This book explains the power of using ABM to increase the profitability of your business. It provides step-by-step guidance on basic principles, comparisons between traditional methods, definitions of processes, activities and cost-drivers as well as details of data collection techniques and implementation steps. Through the book’s numerous detailed examples a logical picture builds up of how to obtain the benefits that ABM can deliver. On its own ABM will change management decision-making: by showing how ABM also supports other profit improvement initiatives such as Business Process Reengineering, Shareholder Value Added and Customer Relationship Management, managers will learn how they can use the best possible toolkit to put their business firmly on the road to leaps in profitability.
Brian Plowman is a Director and founding partner of Develin & Partners, a UK-based management consultancy. Previous industrial experience includes appointments in the UK and mainland Europe, as well as being Managing Director of a group of manufacturing companies. Brian has over 20 years' consulting experience, covering many aspects of corporate transformation. He is co-editor and contributor to Quality Management in the CIMA Professional Handbook series and author of High Value, Low Cost (Financial Times/Pitman). As well as being a regular speaker at conferences he is also a course presenter for CIMA, the ACCA and ICAS.
