AI, Trust and Business Models

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A01=Iwona Otola
A01=Magdalena Rzemieniak
A01=Marlena Grabowska
AI
AI-Driven Decision Making
Artificial Intelligence
Author_Iwona Otola
Author_Magdalena Rzemieniak
Author_Marlena Grabowska
Business Models
Business Process Optimization
Category=KJC
Category=KJM
Category=KJMK
Category=KJMV5
Category=KJMV6
Category=KJQ
Category=KJS
Category=KJU
Category=UYQ
Digital Transformation
eq_bestseller
eq_business-finance-law
eq_computing
eq_isMigrated=1
eq_isMigrated=2
eq_new_release
eq_nobargain
eq_non-fiction
information systems theory
Interpersonal Trust
Management Theory
Organizational Trust
organizational trust mechanisms
postgraduate technology management
qualitative management studies
quantitative organizational analysis
technology adoption research
Trust
trust dynamics in AI organizations
Trust Mechanisms
Value Creation

Product details

  • ISBN 9781041144793
  • Weight: 350g
  • Dimensions: 138 x 216mm
  • Publication Date: 13 Apr 2026
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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This innovative research monograph explores the nuanced relationship between artificial intelligence, trust dynamics, and value creation in modern organizations.

Drawing on rich theoretical foundations and careful empirical analysis, the authors survey how AI technologies are reshaping our understanding of trust and value creation in organizational settings, offering fresh perspectives on these evolving phenomena. This book makes a significant contribution to management science through its thoughtfully structured approach. The authors first develop a sophisticated theoretical framework examining AI’s influence on management practices and trust mechanisms, then present compelling empirical evidence on trust-based value creation. Their findings illuminate the subtle interplay between human trust, AI-enabled systems, and value creation processes in contemporary business models, supported by robust qualitative and quantitative research.

This scholarly work speaks to academics, researchers, and doctoral candidates in management science, information systems, and organizational behaviour. It holds particular relevance for those studying organizational transformation, trust dynamics, and the evolution of AI-influenced business models. The book’s theoretical depth and empirical insights also make it an invaluable resource for postgraduate students specializing in technology management and organizational studies who seek to understand these emerging organizational dynamics.

Marlena Grabowska is an Associate Professor of Management at Czestochowa University of Technology, Poland.

Iwona Otola is an Associate Professor of Management in the Department of Entrepreneurship at the University of Economics in Katowice, Poland.

Magdalena Rzemieniak is an Associate Professor of Management at Lublin University of Technology, Poland.

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