Analyzing Organization Cultures

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comparative organizational culture case studies
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Customer Service Representatives
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employee informal networks
Employee Satisfaction
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Executive Team Leaders
Government Bodies
Hr Manager
Human Relations Era
Human resource management
human resource practices
leadership influence analysis
Line Staff Conflicts
Management
Management history
management history research
Managerial Decisions
Marketing Oriented
Monday Morning Meeting
Organization cultures
organizational behavior
Organizational studies
Pat Wood
Peer Discipline
Pleasing Customers
Regional VP
Sales Culture
Self-Directed Teams
Sigma Literature
Six Sigma
Store Level Managers
Store Manager
Team culture
Teamwork
Town Hall
Turnover Rates
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workplace power dynamics

Product details

  • ISBN 9780367518028
  • Weight: 660g
  • Dimensions: 152 x 229mm
  • Publication Date: 29 Apr 2021
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Certain consultants argue leaders can quickly, easily, and considerably alter their organization cultures to improve performance. Conversely, field researchers have described situations where leaders could do little to alter the existing organization culture. Between these extreme positions, a spectrum of varying degrees of leader influence exists, and organizations fall at various places along this spectrum.

This book presents five field studies dealing with team, service, and sales cultures where both expected and unexpected outcomes arose. In multiple instances, leaders hoped showing some employee appreciation would compensate for offering below market average wages. Several leadership groups were prospering based on cost cuts or increased sales. Those below often had their work intensified and they were experiencing greater stress. Eight paradoxical situations were uncovered and the interpretations of the participants were based in part on their personal work histories and the history of their current organization. In each case, evidence of employee informal organization and managerial operating cultures were documented.

Analyzing Organization Cultures uses detailed case studies of five work organizations to offer a comparative approach to analyzing organizational culture. It shows the latest state of knowledge on the topic and will be of interest to researchers, academics, and students in the fields of organizational studies, management history, human resource management, and organizational theory.

Bruce Fortado is Professor of Management in the Coggin College of Business at the University of North Florida, USA.