Applications of Quality Control in the Service Industries
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advanced service industry quality control
Author_A. C. Rosander
Category=KJMV5
chart
Check Interviewer
Computer Read Outs
Control Chart
distribution
empirical data evaluation
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
error
Error Free Performance
HEW
Hypergeometric Distribution
MF Method
Net Tons
operational efficiency analysis
performance measurement techniques
poisson
Poisson Counts
Quality Control Program
Quality Costs
random
Random Assignment
Random Time Sampling
rate
Relative Sampling Error
reliability assessment models
Revenue Operations
Rocky Flats
Salk Vaccine
sampling
service process improvement
Shewhartian Charts
Sigma Level
Sigma Line
standard
statistical quality methods
Tax Error
time
UCL
Vice Versa
Product details
- ISBN 9780824774660
- Weight: 1270g
- Dimensions: 210 x 280mm
- Publication Date: 20 Dec 1985
- Publisher: Taylor & Francis Inc
- Publication City/Country: US
- Product Form: Hardback
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This book discusses basic concepts, principles, and quality characteristics in the service industries, an understanding of the techniques and their applications. It helps to close the gap between proven principles and successful applications.
