Assessing Business Excellence
Australian Business Excellence
Australian Business Excellence Framework
award
Award Frameworks
Award Process
baldrige
Baldrige Award
Baldrige Model
Business Excellence
Business Excellence Approach
Business Excellence Model
business excellence self-evaluation guide
Business Processes
Canada Awards
Canadian Framework
Category=KJC
Category=KJMQ
Category=KJU
continuous improvement strategies
CWQC
Cycle Time
deming
Deming Application Prize
Deming Prize
document
EFQM Excellence Model
EFQM Framework
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
European Quality Awards
Excellence Framework
feedback
MBNQA
model
operational effectiveness
organisational self-assessment
performance measurement tools
prize
process benchmarking
quality
quality management systems
report
SQA
Sub-criterion Level
submission
Submission Document
Product details
- ISBN 9780750655170
- Weight: 870g
- Dimensions: 156 x 234mm
- Publication Date: 17 Dec 2003
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Paperback
Secure
checkout
Fast Shipping
Easy returns
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.
For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment.
This book:
* Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000
* Compares the frameworks and identifies their strengths and limitations
* Introduces the self-assessment process
* Explores the main approaches to self-assessment
* Illustrates the practical benefits of self-assessment through case examples
