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Mohamed Zairi

Benchmarking for Best Practice

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★★★★★
€69.99
A01=Mohamed Zairi
Attractive Quality Element
Australian Quality Award
Author_Mohamed Zairi
award
baldrige
Benchmarking Process
business process analysis
Business Processes
Category=KJC
Category=KJMQ
Category=KJMV5
continuous improvement
Corrective Action Requests
customer
Customer Supplier Chain
Cycle Time
deming
Deming Prize
Dynamic Auditing
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Forward Engineering
IBM Personal Computer
Key Result Areas
malcolm
management
MBNQA
MBNQA Criterion
national
organisational self-evaluation
performance measurement systems
prize
QA System
quality
Quality Function Deployment
quality systems benchmarking in organisations
Rank Xerox
SE
service sector quality
Successful TQM Implementation
total
total quality management
TQM Factor
TQM Impact
TQM Implementation
TQM Principle
Vendor Partnerships

Product details

  • ISBN 9780750639484
  • Weight: 950g
  • Dimensions: 156 x 234mm
  • Publication Date: 03 Feb 1998
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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Description
Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications of TQM since it describes concepts, covers definitions and illustrates the applications with first-hand examples. Professor Mohamed Zairi is an international expert and leading figure in the field of benchmarking. His pioneering work in this area led to the implementation of sixty comprehensive benchmarking projects in companies worldwide. He has written several books on this subject including 'Practical Benchmarking' in 1992.