approach
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Category=KNX
conflicts
contributors
cultural
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experts
external
factors
field
handbook
important
influence
institutional
interdisciplinary
invites readers
mediation
negotiating
perspectives
resolution
shaped
sources
whom
work
Product details
- ISBN 9781405127424
- Weight: 998g
- Dimensions: 178 x 254mm
- Publication Date: 15 Nov 2005
- Publisher: John Wiley and Sons Ltd
- Publication City/Country: GB
- Product Form: Hardback
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This handbook invites readers who are interested in mediation, negotiation and conflict resolution to share the perspectives of experts in the field.
- Contributors include scholars, mediators, trainers and negotiators, all of whom are passionate about their work.
- Emphasises both internal and external factors as important sources of influence when negotiating conflicts.
- Explores the cultural and institutional frameworks that have shaped intervention processes.
- Considers what techniques might work when, how and why.
- Demonstrates the sophistication of contemporary studies of mediation, negotiation and conflict resolution.
Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.
