Campus Service Workers Supporting First-Generation Students

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Arroyo Hondo
Authentic Care
belonging
California State University Channel Islands
Campbell Hall
campus service workers
campus staff engagement
campus support staff
Category=JNP
Chemistry Building
Community Cultural Wealth
CSU
cultural norms
culturally relevant
culturally responsive retention practices
Custodial Staff
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
financial insecurity
first generation
first-generation college students
food insecurity
Food Service Workers
higher education equity
imposter syndrome
informal mentoring strategies
Jet Program
language barriers
Large Urban Public University
Latinx students
Laugh Lines
mentorship
Middle Aged Korean Woman
minority groups
multicultural student support
Predominantly White Institutions
Project SPELL
PWI
racial minority
social justice in academia
Spanish Heritage Speakers
Stem Class
Stem Field
Stem Workforce
student administration
student affairs
Student Affairs Professional
student affairs research
student retention
student success
student support services
UCLA Student
Undergraduate Student
Young Man

Product details

  • ISBN 9781032050874
  • Weight: 380g
  • Dimensions: 152 x 229mm
  • Publication Date: 31 May 2023
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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This unique collection of testimonials, critical essays, and first-hand accounts demonstrates the significant contribution of campus service workers in supporting the retention and success of first-generation college students.

Using a Freirean framework to ground individual stories, the text identifies ways in which campus workers connect with students, provide informal mentorship, and offer culturally relevant support during students’ transition to college and beyond. Drawing on a range of interviews, case studies, and research studies, emphasis is placed on the unique challenges faced by first-generation and minority students such as cultural alienation, imposter syndrome, language barriers, and financial insecurity. Ultimately, the text dismantles notions of social hierarchies that separate workers and college students and encourages institutions to invest in these workers and their contribution to student well-being and success.

This book will benefit researchers, academics, and educators with an interest in the higher education and student affair practice and higher education administration more broadly. Those specifically interested in multicultural education and the study of race and ethnicity within US higher educational contexts will also benefit from this book.

Georgina Guzmán is Associate Professor of English at California State University Channel Islands, USA.

La’Tonya Rease Miles is Dean of Student Affairs at Menlo College, USA.

Stephanie Santos Youngblood is an Ed.D. student at Arizona State University.