Chains of Command

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Author_Brian Callaci
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business
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consumer
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employment
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expense
force
fortune
franchisee
franchisors
growth
history
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labor
litigation
lobbying
market
movement
multinationals
owners
product
responsibilities
restaurant
reversal
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Product details

  • ISBN 9780226828701
  • Weight: 513g
  • Dimensions: 140 x 216mm
  • Publication Date: 28 Apr 2026
  • Publisher: The University of Chicago Press
  • Publication City/Country: US
  • Product Form: Hardback
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A surprising look at the big business of owning small businesses and what America’s franchise economy means for its workers.

Walk into a McDonald’s anywhere in the United States, and it will be identical to every other McDonald’s in the country. Yet, that particular store is almost certainly owned and operated by an “independent” franchisee. While McDonald’s presents an image of centralized uniformity to the consumer, it shows a different face to the small business owners operating its stores under its control and the workers preparing its product to its standards. How then does McDonald’s—and its big business peers—manage to be two things at once?

In this revelatory work, economist Brian Callaci shows how franchisors have altered the legal treatment of corporations in their favor through a decades-long crusade of lobbying and litigation. Their efforts subsequently unleashed a slew of legal and economic sins upon the US economy and labor force, allowing multinational corporations to control continent-spanning empires while outsourcing employment and scapegoating legal responsibilities onto small businesses. The result: the unfettered growth of some of America’s most recognizable businesses, at the aggregate expense of America’s workers.

Remarkable in both its scale and synthesis, Callaci’s story is the first chronicle of this business movement—initially resisted by US courts before experiencing a dramatic reversal of fortune after decades of campaigning by some of America’s most established entrepreneurs. An urgent and erudite history, Chains of Command reveals how the US labor market was tamed one small business at a time.

Brian Callaci is chief economist at the Open Markets Institute and a former staffer and research consultant for labor unions. He has published widely in TheHarvard Business Review, The New Republic, Boston Review, and Democracy Journal, among others.

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