A01=Tracey Torble
Author_Tracey Torble
careers
Category=KJM
Category=KNTX
Category=UB
change management
computer communication
computer networking
eq_bestseller
eq_business-finance-law
eq_computing
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
management
system administration
Product details
- ISBN 9781780174648
- Dimensions: 129 x 198mm
- Publication Date: 29 Jul 2019
- Publisher: BCS Learning & Development Limited
- Publication City/Country: GB
- Product Form: Paperback
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Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.
Tracey Torble is a freelance IT service management consultant and learning designer. She has worked in a variety of organisations in the public and private sectors helping service desk, support and other staff to embrace good practice, including change management. Tracey is a member of the T level panel for Digital Support and Services.
