A01=Claude M. Steele
affirmative action
Author_Claude M. Steele
beloved community
Category=JBFA
Category=JBSL1
Category=JH
Category=JHB
Category=JMH
churn
dei
diversity
empathy
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_new_release
eq_nobargain
eq_non-fiction
eq_society-politics
equity
gladwell
identity
inclusion
midwest
minority
psychology
race in america
racial history
social psychology
stereotype
stereotype threat
us
Product details
- ISBN 9781324093442
- Weight: 364g
- Dimensions: 147 x 218mm
- Publication Date: 03 Mar 2026
- Publisher: W W Norton & Co Ltd
- Publication City/Country: US
- Product Form: Hardback
Secure
checkout
Fast Shipping
Easy returns
A pioneer of social psychology, Claude M. Steele is renowned for Whistling Vivaldi, a bestseller that analysed societal stereotypes—from beliefs about racial and gender test score gaps to the athletic prowess of Black men—and how to mitigate them. In Churn, he coins a new term to identify “the agitation we can feel in diverse settings”, such as everyday exchanges between teachers and students; police and the public; managers and employees; parents and children; and strangers, or even friends, of different sexes and races. Steele braids together psychological research with his own biracial life story, demonstrating how initial wariness between people of different identities is as much a product of our history as of our biases. Through brilliant analysis Churn reveals how trust building can be a fresh and powerful strategy for mitigating these tensions in the real-life settings of our lives and for realising the full potential of a multiracial, multiethnic and multi-classed democracy.
Claude M. Steele is an American social psychologist and the Lucie Stern Professor in the Social Sciences, Emeritus, at Stanford University. The author of Whistling Vivaldi, he is a member of the National Academy of Sciences, the American Academy of Arts and Sciences, and the American Philosophical Society. He lives in California.
