Citizen Participation in the Age of Contracting

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A01=Anna A. Amirkhanyan
A01=Kristina T. Lambright
Author_Anna A. Amirkhanyan
Author_Kristina T. Lambright
Category=JP
Category=KJVN
Category=KJVX
Citizen
Citizen Engagement
Citizen Engagement Efforts
Citizen Feedback
citizen influence on public services
Citizen Participation
Citizen Participation Efforts
Citizen Participation Mechanisms
Citizen Participation Opportunities
Citizen Participation Practices
Community Action Agencies
community power dynamics
Community Services Board
contract governance
Customer
Customer Service
Direct Democracy
Efficiency
Enhance Program Quality
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Foster Community Support
Gathering Citizen Input
Governance
Hindy Lauer Schachter
Human Service Contracts
John Clayton Thomas
Kaifeng Yang
Kristina T. Lambright
Local Government
Market-based Mechanisms
Matt Leighninger
New Public Management (NPM)
Nonprofit Management
nonprofit sector management
Nonprofit Service Providers
NPM Reform
Occupy Wall Street
Organizational Behavior
Participation Efforts
participatory decision making
Partner: Engaging the Public in Public Management
Performance
Private Managers
Public Administration
public administration theory
Public Discussion Forums
Public Management
Public Managers
Public Participation for 21st Century Democracy
Public Private Partnerships
qualitative policy research
Sch Achter
Service Quality
The State of Citizen Participation in America
Tina Nabatchi
Van Til
Vice Versa

Product details

  • ISBN 9781138505391
  • Weight: 520g
  • Dimensions: 152 x 229mm
  • Publication Date: 05 Dec 2017
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Citizen Participation in the Age of Contracting is based on a simple premise: in democracies, power originates with citizens. While citizen participation in government remains a central tenet of democracy, public service delivery structures are considerably more complex today than they were fifty years ago.

Today, governments contract with private organizations to deliver a wide array of services. Yet, we know very little about how citizens influence government decisions and policies in the "hollow state." Based on nearly 100 interviews with public and private managers, our findings about the state of citizen participation in contract governance are somewhat disheartening. Public and private organizations engaged citizens in a number of ways. However, most of their efforts failed to shift the power structure in communities and did not give citizens a chance to fundamentally shape local priorities and programs. Instead, elected officials and professional staff largely maintained control over significant policy and administrative decisions. Widespread, but narrow in their forms and impact, the participation practices we uncovered did not live up to the ideals of democracy and self-governance.

Citizen Participation in the Age of Contracting is suitable for those who study public administration, as well as in other closely related fields such as nonprofit management and organizational behavior.

Anna A. Amirkhanyan is Associate Professor of Public Administration and Policy at American University. Her research and teaching focus on public and nonprofit management, privatization, performance, citizen engagement, and social policy. She is the author of many peer-reviewed research articles and book chapters, including publications in the Journal of Public Administration Research and Theory, Public Administration Review, Nonprofit and Voluntary Sector Quarterly, and the Journal of Policy Analysis and Management. She served on the Board of Directors for the Public Management Research Association and is on the Journal of Public Administration Research and Theory’s editorial board.

Kristina T. Lambright is Associate Professor of Public Administration at Binghamton University. Her research interests include cross-organizational service delivery structures, contracting, organizational performance, and campus-based civic engagement. She has published several articles in a cross-section of prominent public administration and nonprofit management journals and serves on the editorial boards of Public Administration Review, the Journal of Public Administration Research and Theory, The American Review of Public Administration, and the Journal of Public Affairs Education.

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