A01=Mary Mitchell
Author_Mary Mitchell
Category=KJ
Category=WJX
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Product details
- ISBN 9780871319791
- Weight: 549g
- Dimensions: 155 x 235mm
- Publication Date: 01 Nov 2002
- Publisher: Rowman & Littlefield
- Publication City/Country: US
- Product Form: Hardback
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A complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style. With a copy of this book as your guide, you will develop the mindset for civility in the workplace along with the mechanics to carry it through by learning: personal accountability; the value of forgiving, apologising, and telling the truth; meeting conduct (but as an attendee and the leader); how to celebrate special occasions in a multicultural workplace; maintaining humanity in cyberspace; that visualisation and meditation enhance focus and civility; ways of disagreeing without being disagreeable; that good relationships lead to good business which leads to success.
Mary Mitchell presents training seminars for employees at all levels. She lives in Philadelphia, PA.
